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Why Choose Preferred Medical Services?
Because our main goal is to obtain maximum reimbursement for the services you provide to your patients. Your staff has multiple tasks and patient care being their main concern therefore, we have the time and resources to make sure your practice is reimbursed and your account receivables are current.
Our objective is simple: to be the best billing and full practice management company in the area at a reasonable cost! Preferred Medical Services has never failed to meet our clients' expectations.
Our work ethics allow your practice to deal directly with the owners when you have questions or concerns regarding your practice. Preferred Medical Services makes sure that we are keeping up to date on the constantly changing rules and regulations associated with your practice.
Along with our services, our clients are allowed complete access to our advanced Internet-based billing and practice management software. Our software makes your practice accessible anytime and anywhere there is an Internet connection. This includes laptops and PDAs. Your practice receives our software program FREE - no purchase is required!
Preferred Medical Services' goal is to increase your practices revenue by 20% during your first year with our services!
Preferred Medical Management Services will handle all correspondence relating to your practice's billing - we will monitor the primary, secondary, and patient payments for accuracy. We will respond to all calls from third-party payers and patients.
We handle these contacts professionally and thoroughly, reporting any problems or complaints to your office.
Our commitment is to serving you and your patients.
Regardless of the cost incurred, we invest the resources necessary to ensure that each and every claim is paid quickly and in its entirety. The following services are included in our fees and are provided to you at no additional charge:
- Knowledgeable account representatives
- Unique face-to-face time allows for an unparalleled level of personal service
- Scanning of patient records
- Patient eligibility verification
- Electronic and paper claim filing
- Payment posting
- Secondary and tertiary claim filing
- Rejected claim resolution
- Patient statements
- Aged claim reconciliation
- Soft collections on outstanding patient balances
- Comprehensive management reports
- Unlimited "24/7/365" access to the system will be provided to your practice
- Both financial and scheduling data can be accessed by you at any time - from any location in the world with Internet access. This allows providers and administrators to view schedules, patient data, and reports at will
- Data backup
- FREE Software upgrades
Workers' Comp and Personal Injury Case Management and more!
We ARE the coding and billing solution...
Our rates are lower than the majority of billing services who only offer the basic billing. If you currently bill on-site we can save you the costs of hiring, training, benefits, and taxes associated with staffing.
Entrusting your practice's receivables management to an experienced and competent billing service like Preferred Medical Services will eliminate the cash flow disruption, headache, and expenses associated with personnel turnover and inefficient billing.
You may be current on filing new claim transactions, but if you are like most practices, the problem is follow-up and re-filing of denials. Most of our clients do not have the staff or knowledge to keep up with this process. The Payers you submit to know this and most are all the more delighted to reject even correctly submitted claims, just to keep you overwhelmed. Those Payers know that it is most unlikely that you will ever be able to defend such cases or even to timely re-file troubled claims. When exposed, Payers typically blame their errors on staff keypunchers or entry-level adjusters. In the interim, millions are made at your expense.
We value your business and welcome new clients. Please contact our offices to see how Preferred Medical Services can benefit your practice. |
Services
Claim Entry- Our office will enter all patient registration, insurance information, and other related information into the billing software once obtained from your practice within 24 hours. Claim submission is electronically done after the demographics and charges have been entered into your database.
Electronic Claim Submission- your practices claims are submitted within 48 hours of receipt. All claims are submitted electronically, unless the insurance carrier does not allow electronic claims (including Medicare, BC/BS, and all payers within the McKesson Networ)k. Paper claims are submitted to carriers when applicable.
Customized Online Charge Slips- By using our online charge slips you can improve your cash flow right from the start! The charges always default to the current date and lists all patients scheduled for the current date. We can have as many charge slips built into the software as needed by your practice. The charge slips can be used on any computer, PDA, or wireless laptop.
Payment & Remittance Posting- As we receive payments and EOB's from you, we will post them into your database and each EOB will be audited for correct payment and/or benefits. We will also process any payment plans and any professional courtesy billings. We will post payments, adjustments and transfer co-insurance balances if necessary. This includes self-pay payments.
Advanced Appointment Scheduler- The scheduler offers tight integration with additional patient information, all where you need it. All patients are easily managed from the scheduler screen which allows the front office to make appointments and track/report any patient activity. The scheduler can identify how many times the patient's appointments have been moved, cancelled, or marked as a 'No-Show'. If your office confirms appointments the software can also track how and when they were confirmed.
Quality Charge Review- We review all charges twice prior to submission - this reduces underpayments and denials. We review all demographic and charge entry fields and thus reducing the data entry errors by 99%. We then review all CPT, ICD-9 codes and modifiers for any CCI edits. We track all of our claim runs and highlight any potential problem areas.
Statements- We generate patient statements; we do them daily, and improve your self-pay by more than 10 days typically rather then sending them monthly. The protocols of statements and collections are done specifically to your specifications. You control when the patient receives the statement and what should be on those statements.
Patient Billing Inquires- All patient inquiries are handled with a personal touch since we firmly believe we are an extension of your practice. We will answer all account questions from your patients as well as your office staff.
Collection Tools- We work collections based on aging, family, insurance carriers, etc., so that we are working the right accounts and thus improving the efficiency on ALL unpaid claims. We also track patients throughout the collection process and create automated reminders for follow-up actions.
Denial Tracking- Our advanced software tracks all denied and zero payment reason codes which are reported on the patients statements and a payment reason report.
Reporting- Our reports produce a concise and accurate analysis of your entire practice on a monthly basis. Because each provider and/or practice is different, we customize our reports for you. Special reports are available for additional fees.
Visit/Episode Tracking- A unique visit tracking number is assigned to each appointment as it is booked and follows the patients' visit through the entire billing process. It is included on the claim form, returned on the insurance carrier's EOB, therefore, making tracking a breeze.
Soft Collections/Payment Plans- Our soft collections are performed on all patient balances under your direct supervision. We can create payment plans for your patients along with an interest rate if applicable.
Fee Schedules- It is vital to have fee schedules with the insurance companies and networks that you participate in, updated on a yearly basis. We review these fee schedules since inflation and cost of living increases on a yearly basis, so should your reimbursements.
Bonus- Full Referral Tracking, To-do Tickler lists, memos and alerts, and the ability to e-mail patients directly.
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